Offerings

Other Topics for Leaders

Leadership and You

This session is often a good kickoff session if you plan to offer a workshop series. A model for leadership is introduced to help participants see that leadership takes three forms -- self leadership, leadership of individuals, and team leadership. The curriculum moves them through learning at each of those three levels. In this session, participants will begin to look at their own perspective and skills in the area of self leadership.

Objectives:

  • Set the stage for the program
  • Discuss the differences between management and leadership
  • Learn a model for leadership
  • Explore your leadership philosophy and where it originated
  • Determine actions to increase your effectiveness

Establishing Expectations and Giving Feedback


Supervisors and managers are required to provide direction and feedback to the people they lead. Being clear on what you expect is sometimes a challenge. This session will help participants establish and clarify their expectations. Once expectations are set, people need feedback on how they are doing. Sometimes it is difficult to provide feedback in a useful way. And, many of us struggle to accept feedback without getting defensive. This session provides specific techniques to be more effective at both giving and receiving feedback.

Objectives:

  • Examine the value of clarifying expectations
  • Learn how to establish clear expectations
  • Learn techniques for and practice giving reinforcing and developmental feedback
  • Learn how to receiving feedback without getting defensive
  • Determine actions to increase your effectiveness

Effective Delegation


An important lesson for leaders is that work gets accomplished through others. Getting that work accomplished requires effective delegation. Most managers agree that delegating work to others is important and of value both to themselves and to the employee. Yet, many admit that they don't delegate as much as they can and should. This session is designed to deal with these concerns and to provide a positive model for successful delegating. Participants will learn techniques for clarifying assignments and overseeing the work without being perceived as "checking up.

Objectives:

  • Explore the value of delegating
  • Assess your ability to delegate
  • Learn how to assign, clarify and oversee delegated work
  • Consider the impact of language on delegating
  • Learn how to overcome the obstacles to delegating
  • Practice delegating
  • Put a plan in place to delegate more effectively

Coaching Excellence (1 day)


A key role for managers and supervisors is coaching the people they lead to enhance their contribution to the team and the organization. Understanding the values that drive teamwork behavior and using effective strategies to lead individuals to work with others are critical skills for leaders today. Experiential activities, journaling, sharing of data, and coaching by the facilitator all contribute to an overall growth experience which leads to effective action planning.

Objectives:

  • Self assess your motivation for leadership and teamwork
  • Assess the teamwork values of the individuals you lead
  • Gain an increased understanding of teamwork values and how to coach people to be more effective employees
  • Learn a value-based strategy for well-balanced coaching
  • Determine what you need to do to be a more effective coach

Pre-work: Participants will assess themselves and their direct reports prior to the session.

Interviewing Skills


This session is designed to take the guesswork out of evaluating candidates and selecting the right person for the job. Since the best predictor of a job applicant's future work behavior is their past work behavior, the session focuses on the behavioral approach to interviewing. Participants will learn how to use a structured approach to interviewing, including preparation, the interview itself, and follow up. A video will provide guidance on what's legal in interviewing. Workshop discussions and exercises will provide clarity on the value of developing good interviewing skills. Learning will be reinforced in role play exercises.

Objectives:

  • Identify skills, behaviors, and areas of fit from a job description
  • Prepare questions designed to identify skills, behaviors, and areas of fit
  • Use questions in an interview to identify whether an applicant has the needed skills, behaviors, and areas of fit

Collaborative Decision Making


Being decisive is an important competency for leaders. This workshop provides an overall look at the decision making process. Participants will learn to identify the appropriate approach to take for making a decision. The impact Groupthink can have on decision making is explored. Techniques for reaching consensus will be explored. Participants will create a plan for becoming more decisive.

Objectives:

  • Learn five approaches to collaborative decision making
  • Consider when to use different decision making types
  • Learn techniques for consensus decision making
  • Explore what causes Groupthink and identify approaches to help your team avoid it
  • Determine actions to be more effective leading group decisions

Remote Leadership and Teamwork (1 day)


Employees today are working in a variety of locations, and it's often not the same location as you. They work at home, at the client's office, in another city or even in another country. With your people working remotely from you, your job as a manager can be more difficult. How do you assign work? How do you know how they are performing? Can you trust that they are doing the right thing? And, how do you even get to know them well enough to do these things effectively? This workshop is designed to help managers learn techniques to be more effective managing from a distance.

Objectives:

  • Explore the issues that surface when leading remotely
  • Learn approaches for building relationships and trust with remote employees,/li>
  • Explore one-way vs. two-way communication and determine what you need to do to be a more effective remote communicator
  • Learn techniques for effectively empowering remote employees
  • Explore the strengths and challenges of different communication styles in working remotely
  • Consider ways to enhance your approach to measuring the performance of remote
  • employees
  • Create an action plan to use new skills to be a more effective remote leader and worker

Leadership Excellence (1 day)


As a follow up to the Coaching Excellence session, this session lets participants examine their leadership and teamwork effectiveness based on input from the people they lead.

Objectives:

  • Explore how you are seen as a leader by the people you lead
  • Improve your personal performance
  • Determine what you can do to be more effective

Prerequisite: Coaching Excellence
Pre-work: Participants will be assessed by the people they lead.

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