Recommended Reading


Book Review - Smart Trust by Stephen M. R. Covey and Greg Link

Trust is a topic that surfaces regularly with my clients.  For some, trust seems like a "nice to have," but Covey and Link remind us that when trust is low, speed is also low and cost is high. It's a business imperative to build trust in the organization.


Not everyone knows how to build trust.  The authors help with that first by distinguishing between Blind Trust, Distrust and Smart Trust.  Then they provide us with an understanding of Smart Trust Actions as well as clarifying good trust building behaviors. 


This is a great read with excellent examples!


Book Review - Building Conflict Competent Teams by Craig E. Runde and Tim A. Flanagan

I find myself doing quite a bit of work with teams in conflict. While I have many tools and techniques (including GO Team, of course), I am always interested in learning more.

The authors of this book are both key individuals at Eckerd College Leadership Development Institute and both do work for Center for Creative Leadership. With much research behind their writing, I found many useful models and tools for team conflict.

The 3 critical characteristics they share perspective and tools for are:

  • Right Climate
  • Behavioral Integration (teamness)
  • Constructive Communication

The book recommends an assessment called the Conflict Dynamic Profile®. The profile measures Constructive Responses, Destructive Responses and Hot Buttons. After looking at sample assessment results, I decided to get certified to use the assessment. I'm completing my certification this month, so if you are interested in learning more, give me a call!


Managing Friends & Former Peers, by Gary Winters

Gary is a talented writer, and has added a new book to his Just In Time Leadership Series. This one deals with a very challenging topic - moving into a position where you will manage people who are your friends or people who have been your peers.

Gary provides a practical approach to this challenge complete with great examples that make it easy to implement!

This is an e-book with a low price. If you don't need it for yourself, recommend it to someone who does! They will thank you for it!

The Stress Effect by Henry L. Thompson Ph.D.

With many excellent examples, Thompson supports his premise that "leadership is all about being able to make good decisions during bad times." He makes several connections between stress, fatigue, cognitive performance and more. For example:

  • cognitive performance degrades as fatigue increases
  • emotional intelligence decreases as stress increases
  • fear causes leaders to be more cautious in decision making
  • anger causes leaders to take more risk in decision making

Thompson provides suggestions to overcome these challenges -- I suggest you consider reading the book to learn more.

Introduction to Type and Leadership by Sharon Lebovitz Richmond

Whether or not you use psychological type as a tool (commonly MBTI ®), this Introduction to Type and Leadership book is a great resource for anyone focused on leadership development (yours or other's).  Sharon shares a leadership map that helps us see how our Leadership Mindset, our Skills, and our Style influence our leadership behaviors  She reminds us to consider context and to ask for feedback. If you know the 16 psychological types, you will find the two pages dedicated to each type valuable to understand that particular type better from a leadership perspective.  And, you'll get some good coaching tips for each type! This is a tool that I'm keeping in my tool kit -- you may want to add it to yours!  The book is available at or


42 Rules for Your New Leadership Role by Pam Fox Rollin

Just published, 42 Rules for Your New Leadership Role is a must read for anyone who is changing to a new leadership role.  Whether you are taking on a new leadership role in your current organization or in a new organization, you will find very practical advice for getting off to an excellent start! Pam has been coaching senior leaders for two decades, and her experience comes through loud and clear in this book.  The book is available at


Drive by Daniel H. Pink

Daniel Pink shifts our thinking about motivation! He describes the "7 Deadly Flaws" of "Carrots and Sticks" and helps us see that rewards, by their very nature, narrow one's focus and reduce the chances of success! Intrinsic motivation depends on the 3 basic needs of autonomy, mastery and purpose and is self-directed. He expands on each of these 3 needs and provides tools to focus in these areas! I highly recommend this book for anyone who needs to get work done through others!

Power of 2 How to Make the Most of Your Partnerships at Work and in Life by Rodd Wagner and Gale Muller, Ph.D.

(Review in Collaborations -- Spring 2010)


Helping People Win at Work by Ken Blanchard and Garry Ridge

(Review in Collaborations -- Winter 2010)


Leading Through Conflict, by Mark Gerzon

(Review in Collaborations -- Summer 2009)


I Quit But I Forgot To Tell You, by Terri Kabachnick

(Review in Collaborations -- Fall 2008)


Quiet Leadership, by David Rock

(Review in Collaborations -- Summer 2008)


Influencer, by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler.

(Review in Collaborations -- Winter 2008)


What Got You Here Won't Get You There by Marshall Goldsmith

(Review in Collaborations -- Winter 2007)


The One Thing You Need to Know by Marcus Buckingham

(Review in Collaborations -- Summer 2006)



by Scott Campbell and Ellen Samiec
Davies-Black Publishing, 2005

This excellent book on leadership demonstrates the value of each of five key leadership styles:

  • Commanding
  • Enrolling
  • Coaching
  • Relating
  • Visioning

We are reminded by Scott and Ellen of the importance of flexing styles based on the situation or context. This book reinforced my beliefs about leadership and put leadership in a model that makes sense and is useful. The book contains excellent tools for assessment and practical techniques for the use of the 5 Dimensions.


Courage, The Backbone of Leadership by Gus Lee

(Review in Collaborations -- Fall 2006)


The Five Dysfunctions of a Team and Overcoming the Five Dysfunctions of a Team by Patrick Lencioni

(Review in Collaborations -- Fall 2005)


Exercising Influence by B. Kim Barnes

(Review in Collaborations -- Fall 2004)


To Do or Not To Do... How Successful Leaders Make Great Decisions by Eric Klein and Gary Winters

(Review in Collaborations -- Summer 2004)


Leading in Tough Times: The Manager's Guide to Responsibility, Trust, and Motivation by Richard S. Deems, Ph.D. and Terri A. Deems, Ph.D.

(Review in Collaborations -- Winter 2004)


Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.

(Review in Collaborations -- Fall 2003)


Whale Done by Ken Blanchard, Thad Lacinak, Chuck Tompkins and Jim Ballard

(Review in Collaborations -- Summer 2003)


The Heart of Change by John Kotter

(Review in Collaborations -- Spring 2003)


First, Break All the Rules by Marcus Buckingham and Curt Coffman

(Review in Collaborations -- Fall 2000)


The Inner Game of Work by Timothy Gallwey

(Review in Collaborations -- Summer 2002)


Love 'em or Lose 'em by Beverly Kaye and Sharon Jordon-Evans

(Review in Collaborations -- Winter 2001)


The Tipping Point by Malcolm Gladwell

The tipping point is that moment when an ideas, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. In this book Malcolm Gladwell effectively illustrates the tipping point phenomenon with great examples. He helps us see how little causes can have great big effects and how change can happen at one dramatic moment. Malcolm shares the critical components of the tipping point, helping us see how we can be effective in influencing others.


Blink by Malcolm Gladwell

When I read a business book, I usually am looking for something practical -- a model or process -- that I can use in my life or in my work. I take notes as I read and then use those notes to summarize the book and to apply my learning.

In the case of Blink, I finished the book and had no written notes or immediate ideas of how to apply the material. Yet, in the first week after reading the book, I've already used examples from it and have shared the concepts in workshops and in conversations.

The power of the book is in the examples and in the awareness one gains about oneself and about the US culture. We make judgments every day in the blink of an eye -- and we can learn to do a better job of judging by learning to better read what we see.

This is a quick read and a fascinating book -- no wonder it s another best seller for Gladwell.


Leadership from the Inside Out by Kevin Cashman

Kevin Cashman challenges us to consider that leadership isn't only something we do, but rather an expression of who we are. This book provides an opportunity for self-reflection as well as practical tools to get to the essence of leadership: authentic self-expression that creates value.

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