May 2011
In This Issue
GO Team News
Book Review - A Slice of Trust
The Power of Differences
GO Team News - The website is up!

Check out the GO Team website --   We're excited to have it up and running!
Would you like a couple of FREE Go Team learning exercises?  Click on the Contacts tab on the site. " When you sign up, you will receive two cool activities:
1) The Envelopes -- for group problem solving
2) Speed Networking -- for group brainstorming
Book Review - A Slice of Trust by David Hutchens and Barry Rellaford
Think "trust" is a soft topic? Think again.  Or, read "A Slice of Trust" and you just might change your mind!  Trust affects the bottom line and this clever fable about a pieman helps us see how.
David (my GO Team partner) is an amazing story teller and he has written another wonderful story with a great message!   I encourage you to get a copy and read it right away!  In addition to making you smile, you'll also gain insight into specific ways to have productive conversations at work about trust!
The Power of Differences

I spend a significant amount of my work time helping people in organizations understand and build on personality differences.  Recently, I was reflecting on this work and recognized that four steps are key to being able to truly build on differences.


Step 1:  Understand who you are.  Self-understanding is the entry point to understanding others.  A variety of models and assessments can help you with this.  Some of my favorites are Temperament (why we do what we do), Interaction Styles (how we do what we do), Cognitive Processes (how we think about things), and Strength Finder (what our natural talents are).


Step 2: Understand others.  Once you understand the models and yourself, you can begin to understand how others are different from or similar to you.  Observe their approach to situations.  Ask them questions to clarify how they see themselves and learn more about how they are unique. 


Step 3:  Make space for other people's styles, needs and approaches.  Recognizing differences makes it easier for us to be open to different styles and approaches.  Then we can provide an opportunity for people to be themselves.  For example, many years ago, I learned that some people need to think about something before they are ready to speak up.  I have learned to wait longer after I ask a question -- providing tthem with think time.


Step 4:  Flex your style.  This step involves changing your behavior from what is natural to something that may be a bit difficult or awkward at first, to connect better with someone else.  For example:  My natural way of speaking is very direct.  I have learned that with some people, if I use a more informative approach, they will hear me more clearly.  This lets us engage in dialogue together.


Be patient with yourself and others as you progress from Step 1 through Step 4!


If you or people in your organization need help with making positive use of differences, give me a call!!

Feel free to share this newsletter with others!


Susan Gerke
Gerke Consulting & Development LLC

Quick Links 


Gerke Consulting & Development helps people "work better, together." 



For more information, call Susan at

(949) 831-7088 


View my profile on LinkedIn













I'm sponsoring

ASTD-OC for the month of May.  Come to the May 25 ASTD evening meeting. 


I'll have the entire

GO Team product there for you to see up close!!


Call Susan for more information




GO Team Train-the-Trainer

Our first train-the-trainer is underway and going very well!  If you want to know more about participating in a GO Team TTT, contact Susan!!

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Gerke Consulting & Development LLC | 28782 Jaeger Drive | Laguna Niguel | CA | 92677